Georgie Smedley
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Our Terms of Business

Terms and Conditions Ordering
To help us give you a first class service, when placing an order please have your account number, EzFlow product codes and payment details ready.
All prices are exclusive of VAT at the current rate and delivery costs where applicable. We reserve the right to amend prices without prior notice. Cancellation of an order after despatch cannot be accepted. Goods are not sold on a sale or return basis.


Payment
Payment is due when placing your order unless you have opened a credit account. If so, strict payment is due on the 25th of the following month of invoice date. All orders from new or non-account customers must be pre-paid by cash, cheque or credit card prior to successfully setting up an account. Credit accounts settled after 14 days from invoice date by credit/ debit card will be subject to a merchandising surcharge of £3.50.
Cheques should be made payable to GEORGIE SMEDLEY.
We accept Visa, Maestro/ Switch, MasterCard, Solo and Electron.
The company reserves the right to add a £10.00 surcharge for processing cheques returned by the bank as unpaid.


Delivery
It is our aim to despatch goods within 48 hours from the time they are ordered (subject to payment). If your order is urgent then please place your order before 12noon. Delivery dates cannot be guaranteed as delays may be due to circumstances beyond our control.
Any order re-shipped due to being refused or undeliverable the first time will have the original freight charge added to the due amount, in order to cover our administrative costs and additional transportation costs.
Neither Georgie Smedley nor their nominated carrier will accept claims for consequential losses due to late delivery.


Claims
Claims arising from damage to goods in transit must be brought to the attention of Georgie Smedley in writing within 3 days of receipt of goods. Claims made outside this time limit will not be accepted.


Returned Goods
In exceptional circumstances we accept returned goods with a 10% handling charge but only if the following conditions are met:
a)The item must be in perfect resalable condition.
b)A request must be made to the company within 7 days of receipt of goods.
c)No returned goods will be accepted unless a returns authorisation has been given. The appropriate reference number must be quoted on accompanying documentation.
d)For your own protection please obtain a proof of postage/ receipt from the carrier as the company accepts no responsibility for lost parcels sent by you.


Advertising
All images in the UK belong to the principal owner being Grafton International Limited. We own the exclusive rights to visuals and reserve the right to refuse the use of our visuals at any given time.


Retention of Title
Property in the goods sold shall not pass to the Buyer until the Buyer has made payment in full to the Company of the invoice price for the goods. The company shall however be entitled to bring an action against the Buyer for the invoice price (or any part thereof unpaid) at any time after the due date for payment of the same. Until the property of the goods shall have passed to the Buyer, the Company may recover possession of such goods from the Buyer and re-sell such goods and for that purpose the Buyer agrees that the Company, its servants and agents may enter upon any land or building upon which the goods are situated.
The above terms and conditions are an integral part of every sale. Georgie Smedley reserve the right to alter them at any time, without prior notice.


Georgie Smedley
Unit 32, Business Innovation Centre,
1 Electric Avenue,
Enfield, EN3 7XU